Customer Feedback

By: 1st For Locks  16/08/2012
Keywords: Tyne & Wear Locksmith

E Wardrobe 27/01/2012

 

Job Description:

I have a door installed by Warmseal with a failing GU multipoint lock which they say they cannot repair. I cannot source a replacement unit as the existing unit is stamped 30/92 and the replacement lock cannot be more than 35 mm deep. Can the locking mechanism be replaced or repaired?

 

Feedback Received:

Called back when promised, arrived on time, kept to estimate, clean, polite worker, solved a problem that the installers of my door said could not be done, would use again.



T Cartlidge 17/04/2012

 

Job Description:

I have a flat with a dodgy door handle catch/internal lock on a bathroom door, the lock does not turn easily and the catch is faulty. Would like a replacement fitted, something that looks as close as possible to what is already there is fine. Job would be to purchase a suitable replacement, removed old handle/lock assembly and fit the new one.

 

Feedback Received:

As a landlord currently living away from the city my property is in, I dealt with Chris Davey purely by phone and email to have some work done. He was very communicative, kept me well informed and was upfront about what work he was going to do, sticking to his original quote. He completed the work to a professional standard and I received positive feedback from my tenants about him too - would definitely use again and recommend to anyone looking for a locksmith.



P Franks 22/06/2012

 

Job Description:

Would like to replace the current front door lock with an improved one Yale PBS 1/2 Nightlatch. It is a wooden door. Ideally work to start/complete by end of the week or early next week.

 

Feedback Received:

Phoned gave us an acceptable quote arrived promptly and completed the work quickly and efficiently. I would have no hesitation in both recommending him to others and using him again.



R Bettencourt 04/06/2012

 

Job Description:

Please quote to fit and replace a replacement lock to a wooden self closing apartment door. The current lock is operated by a Yale key, but also has the ability to lock it with a knob from inside. The lock make is "imperial locks" and the length is 152 mm by 25 mm thick. It has a square locking bolt with two independent bars within in bolt.

 

Feedback Received:

An honest and reliable Locksmith. Came at a time reasonable to me. Didn't charge me extra for what turned out to be an awkward lock. Would use again!



M McAuley 26/07/2012

 

Job Description:

Broken locking mechanism on the front door. The door will lock and unlock but will not allow the key to be removed when unlocked. Current lock is an ERA three point locking mechanism.

 

Feedback Received:

An excellent locksmith who did the work quickly and efficiently. I would certainly recommend him.

Keywords: Tyne & Wear Locksmith