Assertiveness Skills

Assertiveness Skills from I T Training Solutions Ltd

By: I T Training Solutions Ltd  12/08/2010
Keywords: solutions, adult education, IT Services

This course will help anyone who feels they need to be more personally effective in one to one or group situations, making requests, expressing personal opinions or coping with criticism effectively.

The Oxford English dictionary defines assert as: maintain, declare one's claim to rights and assert oneself as: insists on one's rights. Assertiveness training therefore, focuses on understanding, acknowledging and learning how to declare one's rights. This training course involves participants in realising their own rights and the right of others in the workplace. Practical activities allow delegate to practice expressing their views, opinions and ideas and to listen the views, opinions and ideas of others. Delegates will also learn to recognise differences and when not to be assertive.

Keywords: adult education, computer education, computer lessons, computer training, content management system, education services, IT Services, it training, solutions, Training Services

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