Consumerversus - For All Your Consumer Woes
broadband providers, consumer advice, Consumer Complaints
Welcome to Consumerversus
The Money Saving And Consumer Advice Experts
Consumerversus is all about consumer rights, advice and help and boosting your consumer confidence when dealing with service suppliers. In these hard economic times why are service suppliers recording record profits, consumer satisfaction is at an all time low and consumer complaints at an all time high?
A recent survey by WHICH? magazine highlighted that:
29% of customers had to contact a service supplier a number of times.
28% waited a long time.
25% of customers were passed from department to department.
24% found staff to have poor/incomplete knowledge.
22% of customers believed their complaint was not taken seriously.
Our goal is to raise your awareness of your rights when complaining about a poor standard of service and gaining a better resolution from your service provider without the feeling that you are not being listened to. Consumerversus is here to ensure you will be listened to and will guide you through every aspect of the complaint process.
Remember: Price isn’t the only thing to take into account. Service standards, type of contract and customer satisfaction are as equally important.
Let us help you today. You would be surprised at what we can achieve together.
, consumer advice
, Consumer Complaints