Auto Attendant

Auto Attendant from UK IT Networks Limited

By: UK IT Networks Limited  12/10/2012
Keywords: call centre, business telephone systems, business phone systems

Auto Attendant services on MyInbound MyInbound cloud based network level auto attendant service is perfect for companies wanting the ability to filter a call to the correct department first time, every time. MyInbound provides the flexibility to have multiple routing options; this enables you to direct calls to different sites across the country.

Auto attendant provides you with an out of office message facility, this can be used to advise the caller of a relevant time to call back, your opening hours or give them the ability to leave a message for a return call.

Interactive Voice Response (IVR) allows you to upload file announcements to an inbound call plan as a way of communicating with callers.Use IVR to provide callers with call routing options and announcements to inform them of details such as opening hours and website address when the office is closed.

With MyInbound you can queue the calls on each option and allow the caller to breakout to a different preset destination, this provides the caller with the ability to re-route their call to an alternative department or leave a message.

UK IT Networks MyInbound platform also has the ability to create hunt groups; this enables calls to be continually diverted when unanswered, to preset nominated number(s) stored in a specific group.

The auto attendant will also allow you to record all calls received and will be stored online for you to review at anytime. Having an Auto Attendant in place provides you with a professional company image and saves the associated cost of an annual salary for a receptionist, due to the calls being automatically filtered to the correct departments.

Get in Touch

For a no obligation quote or you would like to discuss your requirements in more detail, speak to one of our friendly sales team by calling: 0844 324 85 85, you can email us:[email protected]

or *Text 'MyInbound' and your 'company name' to 84555 and we will call you.
*text charged at your standard network rate

Keywords: business phone systems, business telephone systems, call centre, Carbon Neutral, Contact centre, Inbound

Contact UK IT Networks Limited

Email

Print this page

Other products and services from UK IT Networks Limited

My-Inbound from UK IT Networks Limited thumbnail
04/10/2012

My-Inbound

MyInbound from UK IT Networks is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business with the perfect customer service whilst giving you new recurring monthly revenue streams.


Leased Line from UK IT Networks Limited thumbnail
14/06/2012

Leased Line

Using our Internet leased lines, this will connect your business directly to the internet using a dedicated fibre connection. Because your connection is not shared over a normal Broadband connection you will get guaranteed speed, reliability and better security. Because the connection is symmetrical you can upload data at the same speed as you download.


SMS Texting Platform from UK IT Networks Limited thumbnail
14/06/2012

SMS Texting Platform

UK IT Networks offer SMS / MMS marketing and m-commerce solutions, via their UK IT Interactive texting platform. http://www.ukitinteractive.com  This enables your business to implement mobile communication activity to market and exploit new sales opportunities, as well as increasing customer acquisition and improving brand loyalty.   


Business Broadband from UK IT Networks Limited thumbnail
14/06/2012

Business Broadband

At UK IT Networks we pride ourselves on the quality of our products and exceptional customer service. We understand how important the internet is to keep your business running as efficiently as possible.


Business Call Rates Checker from UK IT Networks Limited thumbnail
14/06/2012

Business Call Rates Checker

When was the last time you reviewed your Business call rates?


Business Calls from UK IT Networks Limited thumbnail
14/06/2012

Business Calls

Taking advantage of Carrier Pre – Select (CPS) will allow UK IT Networks to automatically re-route your outbound business calls to an alternative lower cost carrier.


Inbound 08 NGN Services from UK IT Networks Limited thumbnail
14/06/2012

Inbound 08 NGN Services

UK IT Manager from UK IT Networks is a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing tools to empower any business with the perfect customer service whilst giving you new recurring monthly revenue streams.