Customer contact centre
Radius Design And Marketing
Had you ever thought about using a customer contact centre to deliver the positive results you need? Radius Design and Marketing have had years of experience in doing just that, through our Customer Service Centre.
- Follow up calls for your mailings: when you send out marketing letters or emails, do you follow up each lead with a phone call? We can do this for you, increasing the return on your mailing investment by several times.
- Database cleansing: you could be wasting money on sending mail to people who are no longer there. We can find out who they are and give you the up to date details.
- Telephone surveys: need some speedy feedback for research questions, for your own or for PR purposes? We can undertake any size of telephone research for you.
- Registration for events: do you need to sell tickets for an event or register attendees?
- Literature fulfilment: we can store your catalogues and brochures and dispatch them at your customers' request.
- Mystery shopper: would you like to judget the quality of your own telephone operations objectively? We
can carry out mystery shopper calls on your behalf.
Radius Design and Marketing will tailor the service to match your business need, which can be inbound or outbound calling, fax or email contact.