Inbound Call Handling

By: SMART  12/02/2009
Keywords: CRM, call centre, customer relationship management

Whatever your personal communication requirement - be it handling incoming calls from a marketing/advertising campaign or promotion, or simply the need for a high volume of customers to be contacted efficiently and effectively - then SMART can tailor make the ideal solution for your business. Our call handling teams are highly experienced across many business sectors and can offer a scaleable, flexible service in line with your demand. All call handling is supported by our state-of-the-art CRM systems, delivering a measurable customer relationship management service with an excellent ROI.

Keywords: call centre, CRM, customer relationship management