Business Writing

By: Taylor Mason Training  15/09/2011
Keywords: communication skills

Aims: After completing this business writing course, you should be able to: Improve their business letter writing skills, memos, faxes and e-mails Plan letter writing in terms of objectives, content and structure, for the reader Choose the best letter writing style and tone for a particular purpose and reader Persuade through letter writing Select appropriate language Construct sentences and paragraphs to best effect Use good grammar, correct spelling and effective punctuation Avoid common pitfalls and mistakes Pre-Course Work: Think about the letter writing you do at work, and any difficulties you have with it. Consider examples of other people’s letters and other letter writing that you admire. Collect and bring to the workshop some examples of letters, etc, that you have written recently, or plans that you have to writing a letter. Proposed Course Outline: During this business writing course you will learn: Administration and introduction – personal objectives Why letter writing? – the pros and cons of letter writing compared to telephoning, meetings and informal conversations The aims of business letter writing Planning your letter writing – the 4 essential questions to ask Language – KISS, not MILI [Keep It Short and Simple – avoid the temptation to Make It Look Important] Writing a letter effectively - things to consider to make letters effective The steps in letter writing Structure of normal and persuasive letters Practical task on planning letters Memos, faxes and e-mail messages – the essentials Style and tone Examples of appropriate and inappropriate style and tone Practical tasks on style and tone Words, sentences and paragraphs – how to select and use them Practical tasks on words, sentences and paragraphs Spelling and punctuation – the rules of spelling, and how to use punctuation effectively Practical tasks on spelling and punctuation Practical tasks on delegates’ own written work Revising your writing – reviewing and proof-reading Workshop summary and evaluation Duration: This course is delivered over: 1.00 day Public Courses - £225.00 per person In-house Courses - £875.00 per day* All prices are excluding VAT, travel is charged with In-house courses at 40p per mile from our head office.

Keywords: communication skills

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