Emotional Intelligence

Emotional Intelligence from Pearlcatchers

By: Pearlcatchers  17/12/2012
Keywords: development, learning, Bespoke

“We are being judged by a new yardstick: not just how smart we are, or by our training and expertise, but also how well we handle ourselves and each other.” We agree with Howard Gardner that ‘there is more than one way of being smart.’ In 1983 he identified a set of ‘multiple intelligences’, which go beyond traditional IQ to include linguistic, musical, kinaesthetic and inter / intrapersonal intelligences. His work was developed further in Daniel Goleman’s 1995 book, which revolutionised our approach to developing leaders. We believe that Emotional Intelligence is relevant to all levels within organisations, as it is ultimately about how people (and organisations) handle themselves and their relationships. Our individuals and organisations become more self aware, learn to manage themselves more effectively and improve the way they communicate within their key relationships. All our programmes are based around the four key pillars of emotional intelligence Self Awareness: the ability to understand your own values, beliefs, emotions, aspirations and drivers - and their effect on your thoughts and actions. To be confident in who you are today, whilst being open to developing for the future Self Management: the ability to control or redirect disruptive impulses and moods. To be open to change and adaptable in pursuit of your goals, even in the face of failure. Empathy: the ability to understand the motivations and emotional state of others and respond accordingly. This includes an awareness of ‘how things work around here’ and understanding internal and external relationships and partnerships. Relationship Management: the ability to build networks and manage relationships through finding common ground, utilising good communication and rapport. The ability to influence and collaborate with others, build teamwork and deal effectively with conflict.

Keywords: Bespoke, blended, development, Innovative, learning

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