Contact Center Software by Altitude Software

By: Altitude Software  05/01/2011
Keywords: software, computer systems, service and support

Altitude uCI™ (Unified Customer Interaction) is an IP based, unified but modular contact center management solution, which  powers your people to new levels of productivity, speeds up deployment of new services and campaigns, and all within a single system to license, learn and operate.

Altitude uCI™ was designed to speed up your operations, while simplifying the  management of contact center complexity, since it increases productivity, reduces operational efforts, and, ultimately, raise customer satisfaction levels. As the name says, Altitude uCI™ unifies the management of all interactions, from begin to end, regardless of the channel that the customer chooses to contact your company - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web.   

Keywords: computer systems, service and support, software

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