Footprint Telecom has been involved in the delivery of softwaresolutions for over a decade. Our solutions deliverreal value to our clients, value that is measured by tangible differences tothe way that they operate some of their core communication services.
The Heart Collaboration Suite is a powerful set of productivity solutions that deliver critical information to the people that matter, when it matters:
- Improves Staff performance & productivity
- Reduces telephony costs - typically 15-20%
- Improves Customer satisfaction and Customer retention rates
- Improved and more effective Staff training
- Protects against litigation
- Instantly resolve disputes
- Accurate, impartial incident analysis
- Real time reporting and analytics
By linking a business telephone with a CRM / Database system, The Heart Collaboration Suite improves the way that Staff communicate with each other, and it improves the way that they communicate with Customers and Suppliers.